Company Overview / Statement of Purpose:
We are a logistics company specializing in white glove delivery and assembly services, providing tailored solutions for high-value, sensitive, or complex shipments. Our mission is to partner with businesses to design, implement, and optimize end-to-end supply chain solutions that enhance customer satisfaction and operational efficiency.

Key Capabilities:

• White Glove Delivery: Premium, customer-focused service including careful handling, room-of-choice delivery, unpacking, debris removal, and setup.
• Assembly & Installation: Skilled teams trained to assemble and installa wide variety of residential, commercial, retail, medical, and other products.
• Supply Chain Design & Implementation: Strategic consulting to streamline transportation, warehousing, last-mile delivery, and white glove/assembly services ensuring cost efficiency and reliability.
• Reverse Logistics & Returns Management: Hassle-free solutions to manage returns, exchanges, and refurbishments.
• Technology Integration: Real-time tracking, inventory visibility, and data-driven performance insights.

Who We Serve:

• Retailers and resellers
• E-commerce platforms
• Manufacturers
• Luxury brands requiring specialized handling
• Interior designers and project managers

Our Approach:

1. Consult & Design: Analyze existing supply chain processes and customer requirements.
2. Customize Solutions: Develop flexible logistics models that align with business goals.
3. Implement & Execute: Deploy trained teams, advanced technology, and reliable transportation.
4. Measure & Optimize: Continuously monitor KPIs and optimize performance for cost savings and customer satisfaction.

Why are final mile, white glove, and assembly services so critical to the success of a supply chain and customer satisfaction?

The delivery and assembly team(s) may be the only direct contact that a customer has throughout the entire sales experience.  The timeliness, communication, experience, capabilities, and professionalism of these agents are on display at the delivery site.  They are a direct reflection on the seller, manufacturer, carriers, product, and all stakeholders in the supply chain.  Do not overlook the importance of the final mile stage.